I brought in an old Seiko that had belonged to my father. It hadn't been serviced in probably fifteen years. The intake assessment was thorough — they photographed everything before touching it and walked me through what they observed. When they called to discuss replacing the mainspring, they waited for my agreement rather than just doing it. The watch came back keeping time within a few seconds a day. I hadn't expected that level of attention.
March 2025 · Mechanical Watch Service
I had a vintage Omega with a bracelet that was showing its age. My concern was that aggressive polishing would take away the character. Pelangi Tempa were the first workshop I spoke to who actually understood the distinction between conservation and refinishing without me having to explain it at length. The bracelet came back looking maintained rather than showroom-new. That was exactly what I wanted. Wait time was a few weeks, which is fair for this kind of work.
February 2025 · Case Restoration & Polishing
The Premium Restoration Programme took about thirteen weeks for my piece — longer than I initially hoped, but they were upfront about the timeline from the start, and the photographic record they sent at various stages helped a great deal. The written condition report at the end was detailed enough to be a meaningful document for the collection. I've already recommended this workshop to two friends.
January 2025 · Premium Restoration Programme
I wasn't sure whether to service my watch or sell it — the answer came after talking to Ahmad Rashid, who was honest that the calibre was in reasonable condition and that a service was probably all it needed rather than a full overhaul. That kind of straightforward advice is not easy to find.
March 2025 · Mechanical Watch Service
Solid work, honest assessment. The workshop is not flashy — it is a proper working bench operation. Communication was clear throughout. The movement was noticeably more consistent after the service. I noticed the regulation had settled within about two weeks of daily wear. One suggestion: it would be helpful to have slightly clearer written timelines at intake, though when I asked directly they gave me a reasonable estimate.
February 2025 · Mechanical Watch Service
My grandfather's watch had been sitting in a drawer for close to twenty years. It hadn't run in at least the last five. I wasn't even sure it could be brought back into use. The team at Pelangi Tempa treated it as they would any serious restoration project — which is exactly what it needed. They sourced a replacement click spring that was correct for the reference and kept me informed at each stage. It runs now. That matters.
January 2025 · Premium Restoration Programme
